Medical Disclaimer
Chinese Medical Navigator provides patient escort, hospital navigation, interpretation support, appointment coordination, document organization, and communication assistance in Beijing. We are not a hospital, clinic, doctor, medical institution, or treatment provider.
1. Not a medical provider
Chinese Medical Navigator is a non-clinical support service. We do not practice medicine, provide healthcare services, perform medical examinations, prescribe medication, or make treatment decisions.
2. Scope of our service
Our service is limited to practical and communication support, including:
- Hospital navigation in Beijing
- Appointment coordination and procedure assistance
- Patient escort during hospital or clinic visits
- Interpretation and communication support
- Traditional Chinese Medicine visit assistance
- Document organization and visit summaries
- Cross-cultural communication support
3. No diagnosis or medical advice
Any information provided by Chinese Medical Navigator is for general coordination, translation, and navigation purposes only. It must not be understood as diagnosis, medical advice, treatment recommendation, or a substitute for consultation with licensed medical professionals.
4. Medical decisions
All medical decisions must be made by the patient and qualified licensed medical professionals. Patients are responsible for discussing medical risks, benefits, alternatives, and treatment options directly with doctors or licensed healthcare providers.
5. Interpretation and communication support
We make reasonable efforts to support accurate communication between patients, hospitals, clinics, doctors, and family members. However, interpretation support does not replace professional medical judgment or official medical documentation.
6. No guarantee of outcomes
We do not guarantee medical results, treatment success, appointment availability, access to specific doctors, hospital decisions, diagnosis accuracy, or treatment outcomes.
7. Emergency situations
Chinese Medical Navigator is not an emergency medical service. In urgent or life-threatening situations, patients should contact local emergency services, go directly to a hospital emergency department, or seek immediate help from qualified medical professionals.
8. Medical records and sensitive information
Please do not send detailed medical records, diagnostic reports, or sensitive medical information before a service agreement and consent process are confirmed. Any medical information shared with us should be necessary for coordination and communication purposes only.
9. Patient responsibility
By using our service, the patient understands that Chinese Medical Navigator provides non-clinical support only. The patient remains responsible for choosing medical providers, accepting or refusing treatment, understanding medical risks, and making final healthcare decisions together with licensed medical professionals.
Questions about our service boundary?
Contact us at: contact@chinesemedicalnavigator.com